Sometimes restaurants have particular policies about serving people who don't speak English. These two restaurants have taken a lot of heat over their policies.
1. Reedy Creek Family Diner (North Carolina): Restaurant owner Greg Simons endured several "uncomfortable" moments when a Spanish-speaking person came into his restaurant, but could not communicate with his staff. He is not bilingual and doesn't have anyone on his staff that speaks Spanish. Because of that fact, he put up a sign that reads "We only speak and understand American." A copy of the sign can be seen below. Somewhat surprisingly, the sign includes phrases in Spanish, "American" English, French, Russian, German and Irish (are there many Irishmen that don't speak English as well?). Simons said the sign wasn't meant to alienate anyone ("Everyone's money is green. This is not a racial barrier"), but took the sign down after he received some threatening phone calls and heard some "colorful language." Members of the community appear split on the issue, with some members telling a local news channel that people who come to the country should learn the language.
2) Keoni by Keo's (Hawaii): This restaurant adds an automatic gratuity of 15 percent to your bill if you do not speak English. The owners say 99% of their customers are foreigners who don't have similar tipping traditions in their countries. As a result, servers miss out on tips, which constitute a significant portion of their salary. The restaurant also assumes that 8% of revenue will come from tips and employees must pay taxes accordingly. The Hawaii Civil Rights Commission may launch an investigation into the practice.